Frequently Asked Questions

Answers to the questions we get the most.

What is well care?

Well care is when your child is healthy and includes regular checkups. Well care is good for tracking your child’s growth and development as well as discussing any concerns you have. Well care visits are a good time to focus on your child’s wellness before they’re sick. Talking to your pediatrician about ways to improve care and prevent problems helps keep your child healthy.

Do you take after hours calls/visits?

After hours calls are answered by PRN Triage Services. Nurses triage most telephone care, and one of our Board Certified physicians is available on call 24 hours. All PRN Triage call reports are sent to our office daily.

Do you take insurance?

We participate in almost every major insurance program. These often change; please check with your insurance to see if we are listed and if not, please contact our office, as provider panels are often slow to become updated. Our uninsured customers are given handouts with information on how to apply for:

What is sick care?

Sick care is when your child is ill, and they need immediate care or, anything concerning about your child’s health, growth, or physical or psychological development that you feel should not wait for the next well care visit to discuss. The visit will be focused on diagnosing symptoms and treatment for their illness or condition.

What do I need for my first visit?

You’ll need your birth certificate, Insurance card(s), your driver’s license or a valid photo ID, family health history, as well as a list of questions you want answered. You’ll also need completedNew Patient forms that are available on our website. If your child has been seen at another practice, we also will need a copy of those medical records to review. 
For more information, see our New Patient Checklist.

What ages of children do you serve?

We see newborns to 21-year-olds.

Feel free to give us a call – (912) 355-2462!

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